Product Design
My strength is thorough discovery that prevents costly rework downstream. I ground design decisions in data requirements and user needs rather than aesthetic trends alone. When questions arise about 'why this approach?' I can trace choices back to business rules, system architecture, or validated user needs.
Payment Portal
Redesigned ConstructConnect's payment portal system, transforming fragmented, outdated workflows into a systematic, trustworthy payment framework that builds user confidence and streamlines transactions.
- Challenge: Received already-coded screens with no documentation—cumbersome workflows with missing validation created user hesitation about entering payment information
- Approach: Systematically mapped workflows in Miro with UX partner, streamlined interaction patterns with toggle-based selection, implemented systematic validation
- Impact: Dramatically improved user trust through professional design, consolidated redundant screens with reusable patterns across both portal types
View full case studyField Center App
Redesigned iOS companion app for construction field management using paper prototyping and iOS design patterns to modernize outdated interface for viewing construction drawings in the field.
- Challenge: Outdated iPad app needed modernization while requirements were changing rapidly—needed to iterate quickly using pre-Figma tools (Illustrator, InVision)
- Approach: Paper prototyping on iPad-sized templates for rapid stakeholder feedback, created 60+ page use case document, researched iOS patterns and field-use considerations
- Impact: Comprehensive design specifications ready for development—demonstrated ability to iterate rapidly with limited tools and document complex workflows systematically
View full case studyUpdated User Login
Redesigned company login and onboarding process to migrate off Auth0 before subscription expired—a non-negotiable deadline that would have disrupted business operations and disabled user access.
- Challenge: Hard cutoff deadline required rapid execution to prevent access disruption for users and business operations
- Approach: Collaborated with developers from outset to confirm technical feasibility, partnered with UX on user journeys while owning detailed task flows
- Impact: Met non-negotiable deadline preventing disruption, streamlined new user onboarding by reducing required information entry and creating clearer guided experience
View full case studyCustom Formula Builder
Designed custom material calculation feature for construction professionals across different trades (drywall, framing, steel, concrete), each requiring specialized formulas with trade-specific variables.
- Challenge: Different construction trades approach calculations differently—needed flexible formula builder supporting linear, area, and volume condition types
- Approach: Researched construction calculation formulas and industry standards across trades, mapped formula requirements by condition type, designed formula editor interface
- Impact: Provided valuable insights into trade-specific calculation approaches—not released due to business priorities but demonstrated deep construction domain understanding
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